Ana Kuštrak Korper
University of Porto
This research will focus on SDIN methods for technology-enabled services, integrating service design for innovation with service science approaches. Technology has been a pervasive driver of service innovation, raising unforeseen opportunities for creating new services. However, the transition from new technologies to innovative services that create value for customers is not an easy one. ESR3 will explore how service design for innovation methods can unlock the potential of emerging ubiquitous technologies such as the Internet of things and wearable devices to create innovative services that lead to valuable market offerings. ESR3 will enroll in a PhD in Linköping University (Sweden) and be employed and co-advised by University of Porto (Portugal). ESR3 will undertake one secondment in Linköping University, to explore SDIN methods for technology-enabled services, and EDP Comercial (Portuguese electricity provider) to develop new enterprise services in utilities contexts.