University Porto, Faculty of Engineering
University of Porto has around 31.000 students (7.000 at FEUP), from which 2.900 are PhD students. University of PortoSchool of Engineering (FEUP) trains world-class engineers and undertakes research and development of excellence in an interdisciplinary environment. It has 16 master programmes and 20 doctoral programmes. FEUP has played a pioneering role in the development of Service Innovation through the development of interdisciplinary research, as well as innovative master and doctoral programmes. FEUP has a Competence Centre in Innovation and Development of New Products and Services which develops high quality research in close collaboration with the industry, such as banking, retailing, IT services, tourism, transportation, or health care. FEUP pioneered the creation of the Master in Service Engineering and Management in 2007 at an international level, with a course in New Service Development and Design. It also offers Masters in Innovation and Technology Entrepreneurship and in Industrial Design. FEUP offers doctoral programmes in Industrial Engineering and Management and Engineering Design and Advanced Manufacturing. University of Porto will receive three PhD students with the following topics: Integration of multidisciplinary contributions for service design for innovation (Project 1), Integration of service design for innovation with service science and emerging technologies, (Project 3) and Designing service platforms for service ecosystems (Project 9).
Cologne University of Applied Sciences
With 23.000 students Cologne University of Applied Sciences is largest of its kind in Europe. The Department of Design (KISD) at the Cologne University of Applied Sciences represents an innovative approach to design education that is international, interdisciplinary and holistic. The traditional differentiation between design disciplines has been eliminated. Two BA and three MA programs have been implemented successfully on an international level. KISD has built the field of Service Design since 1995 and has been one of the driving forces for its international development. Two research centers conduct fundamental and applied research in the field of Service Design. KISD has an international network with 36 partner universities worldwide. Cologne University of Applied Sciences will receive one PhD student with the following topic: Designing services for customer engagement in value co-creation (Project 5).
EDP Comercial is an EDP Group company, responsible for selling energy (electricity and gas) in liberalized market in Portugal. EDP Comercial has more than 2 M clients considering all market segments. EDP promotes an annual 50.000 innovation prize, has a dedicated program for jump starting start-ups and create an entrepreneurship ecosystem (EDP Starter), and developed a rapid prototyping laboratory (the FabLabEDP). EDP Comercial will receive one PhD student with the following topic: Designing service platforms for service ecosystems (Project 9).
Karlstad University, CTF
As one of the youngest universities in Sweden, Karlstad university is adventurous in challenging the established and exploring the unknown. It understands the knowledge triangle and the importance of joining up education, research and innovation for the benefit of the academy, industry and the wider society. The main aim of Karlstad University is to provide broad-based, multidisciplinary programmes for students in Sweden and visiting students from abroad, while maintaining and developing strong areas of research. The University is located on one campus offering a modern and stimulating environment. This creates a much appreciated study environment for about 12,500 students. A number of research groups are active at Karlstad University in areas ranging from working life science and public health studies, engineering design, media and communication studies, psychology and subject teaching methodology. The Centre for Service Research (CTF) being the largest and has been very successful in its activities and research agendas focusing on value creation through service emphasizing, new service development, service design and innovation. CTF manages a global network, the International Academy of Service Research and Education. This Academy provides a dynamic and diversity to research and to the research agendas and uses research outcomes in innovative ways including in educational programmes. CTF often host and actively seek the mobility of professors and doctoral candidates from abroad to spend time at CTF. The guest professors and students conduct research in service innovation and service development. Karlstad University will receive one PhD student with the following topic: Service innovation through designing resource-integrating systems (Project 4).
In only three decades, Linköping University, LiU, has become renowned for its innovative educational spirit, for its stated ambition to foster cross-disciplinary cooperation, and for its ability to involve in fruitful interaction with surrounding society. Scientific relevance and societal needs are the dual criteria the university explicitly has set for its strategic initiatives. With a stronghold in applied research, and with educational programmes mainly focusing on professional degrees such as engineering, medicine, management and teaching, an ongoing dialog with industry and society has been pivotal for success. Linköping University provides a research environment where PhDs are resourceful actors in developing their research profile, in close collaboration with supervisors, external actors, and other researchers at the department. The research group has developed evaluation and prototyping techniques as well as augmented reality editors that may be used in projects at Linköping University. Apart from design research studios, at Linköping University we share research infrastructures such as simulator environments, advanced simulation and visualization technology, product realization laboratories etc, across departments. Linköping University will receive two PhD students with the following topics:Integration of service design for innovation with service science and emerging technologies (Project 3) and Service logic prototyping for value networks (Project 8).
Maastricht University, Service Science Factory
Maastricht University (UM), the most international university in the Netherlands (50% of our students and more than 30% of our teaching staff come from abroad), stands out for its innovative approach to learning and international outlook. With almost 16,000 students and 4,000 researchers, UM offers a wide choice of academic programs. Researchers at the UM work in multidisciplinary teams and in close cooperation with international institutes, business and industry. According to the THE World University rankings, Maastricht University is one of the top 100universities worldwide. In the 2013-2014 edition of the THE rankings, the UM has moved to 98th position. The School of Business and Economics (SBE), which also ranks very high in the Dutch rankings, currently offers training on Bachelor, Master, Executive and PhD level, with some programs that particularly pay attention to service and innovation. The Service Science Factory (SSF), one of SBEs entities, is a place for open service innovations and fosters scientific research on service innovation. It was founded in May 2010 and has developed a reputation of multidisciplinary research on service innovation. In December 2013, SSF completed 35 company projects (applied research) and offers 3 PhD candidates an opportunity to pursue their service innovation ambition (fundamental theoretical research). Maastricht University will receive one PhD student with the following topic: Design for the customer experience in value networks (Project 7).
County Council of Värmland
The County Council of Värmland gives good health care and dental care for everyone in the county of Värmland. The Council is the countys largest employer with almost 7 000 employees. In Värmland there are about 30 health centers. There are hospitals in the towns of Karlstad, Arvika och Torsby. The dental care has 40 clinics around the county. The County Council owns Värmlandstrafik together with local municipalities. Värmlandstrafik takes care of public transportation in the county. We also own the organisation Region Värmland together with local municipalities. The organisation works for the development of our region in order to get more tourism, culture and adult education. Experio Lab is an initiative by the County Council to embed design capacities into our service innovation program. The initiative has national support and works in close collaboration with the national Swedish design foundation and service design network, academia, and other county councils. County Council of Värmland will receive one PhD student with the following topic: Actors engagement in co-designing innovative health care service. (Project 6).
Politecnico di Milano
The Politecnico di Milano (English: Polytechnic University of Milan) is the largest technical university in Italy, with about 40,000 students. It offers undergraduate, graduate and higher education courses in engineering, architecture and design. Founded in 1863, it is the oldest university in Milan. The Politecnico has two main campuses in Milan city, where the majority of the research and teaching activity are located, and other satellite campuses in five other cities across Lombardy and Emilia Romagna. The central offices and headquarters are located in the historical campus of Città Studi in Milan, which is also the largest, active since 1927.