The objectives of SDIN are to systematise a research training framework that integrates service design and service innovation in a multidisciplinary approach to fully leverage the creative power of service design to foster innovation, specifically addressing the design for increased stakeholder participation in value co-creation and the design of complex service systems and value networks. Specific objectives are:
- Creating a critical mass of researchers who can be agents of change towards widespread application of service design approaches by European organisations to leapfrog service innovation;
- Developing interdisciplinary competences in the key service design for innovation area and in key service sectors (ICT, public services/health care and utilities). This can provide a rich ground for the training activities, but can also absorb the capacities developed and produce spill over effects to the other sectors of the economy and society, contributing to Europe’s smart specialization strategy.
- Integrating the competences and infrastructures of key European universities and non-academic organisations to build the ground for the emergence of European-wide doctoral programmes in the novel area of service design for innovation;
To attain the aforementioned objectives the SDIN training programme involves 9 Early-Stage Researchers and comprises two main components:
- Carefully designed individual research projects that involve (1) interdisciplinary joint supervision (design and management) with non-academic involvement; (2) substantial non-academic training (through hosts and secondments); and (3) development of specific competences in at least one of the selected service sectors, with exposure to other service sectors.
- A structured network wide training programme, involving the development of innovative courses, workshops, transferable skills training, and network wide training events in SDIN. Fundamental courses and workshops take advantage of academic partners expertise to build a robust research training, while the entrepreneurship workshop and other transferable skills training develop competences for exploitation of results and improvement of career perspectives. The network wide training events enable ESRs to take full advantage of the multidisciplinary, multi-sector and international environment of SDIN.