Katarina Wetter-Edman / County Council of Värmland
Dr. Katarina Wetter-Edman is senior lecturer in Service Design at Konstfack, University College of Arts, Crafts and Design, Stockholm and in-house researcher at ExperioLab. She holds a Master of Fine Arts in industrial design from HDK-School of Design and Crafts, Gothenburg University and has among other things worked as in-house design manager. Her doctoral thesis, Design for Service –A framework for articulating designers’ contribution as interpreter of users’ experience explored the connection between service design and service marketing/management thinking with the explicit focus on designer and user roles. Her current research interest is in understanding the situatedness of designers practice in the design for service, with particular focus on public contexts.
Tomas Edman / County Council of Värmland
Tomas Edman heads Experio Lab with the aim to bring a Service Design approach to public service and re-evolving the way we innovate and solve complex problems in collaboration with patients and healthcare staff. Experio Lab is a part of County Council of Värmland, innovating healthcare through design.