The Journal of Service Management (JoSM) recently decided to ensure that the research priority “Service Design” is covered by the journal. …
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QUIS15 was hosted by the School of Engineering of University of Porto (FEUP), on June 12-15, 2017. University of Porto is the …
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The SDIN Conference in Cologne has been a great success and we would like to say thank you for the …
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QUIS15 will be held from June 12 to 15 in Porto, Portugal, and we are happy to announce that all …
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New services and their business models increasingly involve a large number of actors or parties. For example, this complexity is …
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In this blog I will give an account of my recent activities and thoughts regarding my current project. Currently I …
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Frank Seifert, Head of HCD works at Swisscom Human Centered Design, combines 20 years of experience in leading teams & …
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Written by Josina Vink & Vanessa Rodrigues After a whirlwind time in Toronto at the Relating Systems Thinking and …
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Gerhard Satzger is Director of the Karlsruhe Service Research Institute, an “industry-on-campus” initiative of IBM focused on innovation in IT-based …
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